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ComEd

ComEd AR Chicago Bronzeville

An AR microgrid for Bronzeville — students place a city on the ground, add renewables, and connect the grid to learn climate and energy.

Years
2022
Role
UX Designer
Platforms
iOS

Project brief

Designed a connected, resilient, and sustainable app experience for Bronzeville — a ComEd AR mural that lets people build a city of the future on the ground and learn climate change through renewable energy.

Problem to address

The AR experience depends on daylight, and visitors need to find multiple tags in the area without someone standing next to them. It also has to teach climate change through renewable energy — not only look like a 3D toy.

Goals

  • Teach why climate change and renewable energy matter, using AR
  • Let people build and connect a Bronzeville microgrid without a helper on site

Design process

Design Thinking — used to learn how students meet climate and renewable-energy content, and why an AR wall in the city was the idea they wanted.

Problem

  1. Empathize

    • Desktop research
    • Direct interviews
    • FocusSurveys
  2. Define

    • User personas
    • User journeys

Solution

  1. Ideate

    • Figma flows
    • AR city prototypes
  2. Prototype & Test

    • Hi-fi mocks
    • FocusUser testing

Methods

  • Design Thinking
  • Desktop research
  • Direct interviews
  • User testing
  • Surveys
  • User personas
  • User journeys

Tools

  • Figma
  • Trello
  • Jira
  • Lottie

Research insights

What people wanted in the city

Survey and school interviews that framed the problem. 75% already knew AR and how to use it. 11 of 15 schools we interviewed already use AR to teach.

83%

Wanted an AR wall

vs

17%

Wanted other ideas

Wanted an interactive AR wall: 83%Wanted other ideas: 17%83%Wanted an AR wall
  • Wanted an interactive AR wall83%
  • Wanted other ideas17%

83 of 100 people wanted an interactive AR wall in their city for learning. The rest wanted other ideas.

User journeys

Learn about Bronzeville history and renewable energies

Johan — an 11-year-old who likes games and hates sitting still — moving through a typical energy class, and where AR can take the pressure off.

  1. Arrive to school

    Frustrated

    Goal
    Get through the day without another pile of homework.
    Action
    Gets to the school bus stop and waits for the bus.
    Opportunity
    Send the play along the week so the lesson is not only a classroom sit-down.
  2. Renewable energy class started

    Bored

    Goal
    Learn the subject without losing the hour to a lecture.
    Action
    Gets told they will learn about energy. The teacher starts reading aloud. He sits still and waits for class to end.
    Opportunity
    Guide each step toward the main goal, and let him connect reports in the app instead of filling them by hand.
  3. Ask questions

    Uneasy

    Goal
    Understand the material enough to speak up.
    Action
    The teacher asks the whole class. He does not answer well and gets extra homework.
    Opportunity
    Use easier language, give interactive material, and reward questions instead of punishing silence.
  4. Quiz

    Punished

    Goal
    Show what he knows without failing in public.
    Action
    Is forced to take a quiz, asked five questions, and cannot answer.
    Opportunity
    Challenge him at his level, let him check information, and keep the quiz from feeling like punishment.

Design decisions

  1. Place the city on the ground, then build it

    The mural opens Bronzeville Renaissance, then the camera drops a microgrid on the grass. Building on the real site makes the lesson local, not a generic energy game.

  2. Rotate the phone to enter AR — or use a web marker

    Daylight and on-site tags are easy to miss. A rotate-to-activate step, plus a web marker if they are not at the mural, keeps the walk going without a helper.

  3. Hint the next energy part instead of lecturing

    Johan sits through hours of reading aloud and still does not know what to ask. Hints tell him to add a generator for baseload, then renewables, so the science shows up as the next build step.

  4. Connect the city only after it is built

    A finished model is not the lesson. Connect city closes the loop — the grid has to work together, which is the renewable-energy point.

Product screens

iOS AR

  • Bronzeville microgrid cover

    Bronzeville microgrid cover

    Cover — place the city on the grass, pick microgrid parts, and connect the finished grid.

  • Mural splash and city on the ground

    Mural splash and city on the ground

    Bronzeville Renaissance Mural opens the walk. The camera then places a city on the ground so building can start.

  • AR start and hint system

    AR start and hint system

    Rotate or tap to activate the camera. Hints name the next part — a generator for baseload, then renewables — and a web marker if they are not at the mural.

  • Connect the finished city

    Connect the finished city

    After the microgrid is built, Connect city closes the loop so the grid has to work together.

STAR case

Build and connect the microgrid

  1. Situation

    Students were learning climate and renewable energy from long lectures and quizzes. People in the city wanted an interactive AR wall, and the on-site experience had to work in daylight with several tags and no helper.

  2. Task

    Design a ComEd AR experience for Bronzeville that teaches climate change through renewable energy.

  3. Action

    Ran Design Thinking with surveys and a student persona, then designed the mural-to-city loop: rotate into AR, place the city, hint the next microgrid part, and connect the finished grid.

  4. Result

    A mobile AR walk that turns Bronzeville into a buildable microgrid — generator, wind, solar, storage — so the climate lesson is something you construct, not a quiz you fail.